DELIVERY DETAILS

Royal mail logo XO HAVANA cigar vape 

 

 ROYAL MAIL

You can expect to receive your order within 48 hours of dispatch. (Mon-Fri Order before 6:30pm for same day dispatch. Orders on Saturday and Sunday after 11am will be dispatched on Monday).

We aim to dispatch all orders the same day. During peak order periods (eg Christmas or other promotional activities) this time frame may be extended slightly to 24 hours, although every effort is made to dispatch your order as quickly as possible.

Standard shipping is charged
£2.45 per order via Royal Mail 48h
£3.95 per order via Royal Mail 24h

 

For all orders over £40, delivery is FREE

 

Other carrier

If you prefer that we send your goods with another carrier, please let us know in a note when placing your order. 

ORDERS BY PHONE / WHATSAPP

If you prefer to order by phone or WhatsApp, call or write to XO in UK on +44 2081440648 and we will be happy to assist you with taking your order.

For customers registered on the site, new orders can be easily placed through the “my account” section.

Our online store does not have a minimum transaction amount.

 

RETURNS AND REFUNDS

If you are not satisfied with the contents of your order, please contact us, by telephone or e-mail, within 24 hours of receipt to inform us of your problem.

Please visit our Refunds & Returns's policy section.